Howdy partners! We’ve rounded up the most common questions about our authentic western wear and services. If you don’t find what you’re looking for here, feel free to reach out to our customer service team – they’re quicker on the draw than a frontier sheriff.

About Our Products

What makes Wild West Fit clothing special?
We specialize in authentic western wear designed for big & tall men who value both style and comfort. Our shirts have proper sleeve lengths, our jeans accommodate taller frames, and our vests fit like they were tailored on the ranch. Every stitch honors the rugged reliability of the western lifestyle.
Do you carry traditional western styles?
You bet! From Wrangler button-downs to Cinch snap shirts, we’ve got the classics. Our collection includes dress vests for formal occasions and rugged jeans that can handle real ranch work – all designed with the modern cowboy in mind.
How do I know what size to order?
We provide detailed sizing charts for each product category. Remember, our big & tall sizes are specifically cut for larger frames – if you’ve struggled with sleeve lengths or torso fit elsewhere, you’ll find our measurements accommodate better. When in doubt, measure your best-fitting similar garment and compare to our charts.

Ordering & Payments

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal. Your payment information is processed securely – we don’t store any credit card details on our servers.
Is it safe to order from your website?
Safer than a bank vault in Tombstone! We use industry-standard encryption for all transactions. You’ll see the padlock icon in your browser confirming our site’s security. We’ve never had a security breach since we opened our digital doors.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet (usually within 1-2 business days), we can likely lasso it back for changes. Email [email protected] immediately with your order number and request. Once it’s on the trail with our shipping partners, changes aren’t possible.

Shipping & Delivery

What are my shipping options?
We offer two trusted trails to get your gear to you:
Express Rider Service: $12.95 via DHL/FedEx (10-15 days after processing)
Trail Boss Special: FREE for orders over $50 via EMS (15-25 days after processing)
Both options include tracking – you’ll be able to follow your package’s journey like tracking cattle on the open range.
Do you ship worldwide?
We ship to most countries, though currently we can’t deliver to Asia or some remote territories due to logistical challenges. If you’re unsure about your location, just enter your address at checkout – our system will tell you if we can deliver there.
How long does processing take before my order ships?
We process orders faster than a mustang out the gate – typically within 1-2 business days. You’ll receive a confirmation email when your order ships with tracking information.

Returns & Exchanges

What’s your return policy?
Our Homestead Guarantee gives you 15 days from delivery to return items for a refund. Items must be unworn, unwashed, and with all tags attached – just like you found them on our virtual shelves. Returns are simpler than unbuttoning a snap shirt!
How do I start a return?
Email [email protected] with your order number and what you’d like to return. We’ll send you instructions and a return label. Please note: original shipping costs are non-refundable, and return shipping is at your expense unless the item was defective or we made an error.
Do you offer exchanges?
Currently we process returns and new orders separately for speed and accuracy. If you need a different size or color, we recommend placing a new order while returning the original item. This gets your proper fitting gear to you faster than waiting for an exchange to process.

Customer Service

How can I contact Wild West Fit?
Our customer service team rides for the brand and can be reached at [email protected]. We typically respond quicker than a jackrabbit – within one business day. For reference, always include your order number if your question relates to a specific purchase.
Where is Wild West Fit located?
Our homestead is at 13931 West 87th Dr, Arvada, US 80005. While we don’t have a physical storefront open to the public, every order ships from our Colorado facility where we personally inspect each item before it heads your way.

Saddle up, partners! Your perfect fitting western wear adventure begins at Wild West Fit.
Website: www.wildwestfit.com | Email: [email protected]